Terms of Use
1. What BuyKnow is, and what it is not
BuyKnow gives you an estimate of what a residential property is worth, together with the evidence behind it: comparable sales, area statistics and a confidence range. Every figure is an estimate produced by a statistical model from public data. It is not a survey, not a mortgage valuation, and not advice.
- BuyKnow is not a formal valuation. It is not a RICS Red Book valuation and does not replace one. A lender will rely on its own valuation, not ours.
- BuyKnow is not financial, investment, legal or surveying advice. We are not regulated by the Financial Conduct Authority. Decisions to offer, buy, sell, borrow or lend remain yours alone.
- Estimates can be wrong, sometimes materially, particularly for unusual properties or thin markets. We publish our measured accuracy on the methodology page so you can judge how much weight to place on any figure.
- Risk flags (for example flood risk or a short lease) are drawn from public datasets and may be incomplete or out of date. They are prompts for your own enquiries, not a substitute for a survey, searches or legal advice.
2. Your account and acceptable use
You need an account to run valuations. You agree to provide accurate details, keep your credentials secure, and use the service only for your own property decisions or those of your household. You must not scrape, resell or systematically extract our outputs; overwhelm the service; reverse-engineer the model; or use outputs to build a competing dataset or service. Business use is available separately under BuyKnow Pro.
3. Free and Premium plans
The free plan includes 10 property scans a day with the headline valuation and verdict. Premium costs £5 a month and adds full comparable sales, confidence detail, offer ranges, PDF reports and unlimited scans. Premium is billed monthly in advance through our payment provider, Stripe. You can cancel at any time from your account page and keep Premium until the end of the period you have paid for. Prices include VAT where applicable and are shown at the point of purchase.
Because Premium starts immediately and gives you access to digital content straight away, you agree that the 14-day statutory cancellation period for distance contracts ends once you first use a Premium feature. If you change your mind before using any Premium feature, email us within 14 days for a full refund.
4. Third-party content and inputs
Property details you provide, or that a listing page provides, are used to compute the estimate. Public data comes from HM Land Registry, the Energy Performance Certificate register, the Environment Agency, the ONS and similar official sources under their open licences. Listing sites are not affiliated with BuyKnow, and their terms apply to your use of their sites.
5. Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, BuyKnow is provided “as is”. We are not liable for decisions made in reliance on an estimate or a risk flag, and our total liability to you is limited to the amounts you paid us in the 12 months before the claim arose.
6. Changes
We may update the service and these terms. Material changes will be notified in-product or by email at least 14 days before they take effect, and you may cancel before then if you do not accept them.
7. Contact and governing law
Escott Consulting Ltd, 7 Gerard Road, London SW13 9RQ. Email: info@buyknow.app. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any consumer rights you have under the law of the country you live in.